Complaints

We take care of the quality, processing and shipping of your ordered goods in the best possible way. If you nevertheless have a complaint, please let us know. We will look into your complaint and try to resolve it to everyone’s best interest.

Send an email to info@ovilli.com

Or fill out the contact form

After receipt of your complaint you will receive a confirmation. We will process your complaint within 14 days after receipt. We will notify you if more time is required.